• TELEMARKETING
    TELEMARKETING
    THE MOST EFFECTIVE WAY TO GET NEW CUSTOMERS
    Appointment setting and lead generation with the help of our call center
  • INBOUND CALL CENTER
    INBOUND CALL CENTER
    WE TAKE CARE OF YOUR CLIENTS
    Customer care, help desk, order taking, support and informations hotline
  • COMPANY ADDRESSES
    COMPANY ADDRESSES
    BUY ADDRESSES FOR EFFECTIVE MARKETING CAMPAIGNS
    Buying company addresses with or without contact persons, verification and enrichment of addresses

Telemarketing – Outbound Call Center

Prospecting through telemarketing: our call center offers campaigns for appointment setting, lead generation, lead management, and telesales.

Acquiring New Customers

B2B Appointment Setting

Market Potential Analysis

Customer Care Services – Inbound Call Center

Our multilingual customer care center offers the entire spectrum of customer support: from accepting orders to back office services.

Help Desk / 24h Hotline Service

Ordering Service

Information and Complaints Hotline

Company Addresses – Database Management

We sell Swiss company addresses, including the names of contact persons. For existing databases, we offer enrichment and address verification.

Buying Company Addresses

Verification and Enrichment of Addresses

Experience from the Swiss Market

 

Our call center provides our Swiss and international clients with complete services related to new customer acquisition and customer care. As telesales professionals, we offer our customers appointments and lead generation as well as direct acquisition of customers. As an outsourcing service provider, we specialize in customer care services – from order acceptance, to the info hotline or the support center / help desk. Extensive customer service – on your behalf.

Experience from the Swiss Market

The customers of JK Development GmbH benefit from the experience of over 1,000 telemarketing campaigns in Switzerland and complex mandates with our multilingual customer care center. The outsourcing of call center services to a specialized provider reduces costs, while increasing the level of quality, service hours and service languages. The headquarters of our multilingual inbound and outbound call center is located in Zug, the heart of Switzerland, just 20 minutes away from Zurich and Lucerne.

Outbound Call Center Services

Our outbound services department operates outbound calls as a part of telemarketing and telesales projects to find new customers. We support your sales through systematic telemarketing / dialogue marketing that is targeted toward several parties, ranging from management level decision-makers all the way up to chief officers. Demand analyses provide fundamental data that is necessary to achieve a better understanding of the target audience. JK Development provides fully comprehensive campaigns from address qualification to mailing, follow-ups, lead generation, appointment setting, lead management and telesales.

Inbound Call Center Services

The inbound services department handles incoming inquiries. Our low-cost and 24/7 customer care department, staffed by multilingual call center agents, takes care of your customers by phone, email or via online tools. Our help desk service answers questions and solves technical problems. Our friendly and motivated employees help with placing orders and can assist with support or info hotlines. 

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  1. Experience Swiss Market

  2. Outbound Services

  3. Inbound Services