• HELP DESK
    HELP DESK
    AVAILABLE TO THE CUSTOMER AT ANY TIME
    Our call center offers help to your customers
  • ORDER TAKING
    ORDER TAKING
    NO CUSTOMER WILL BE LOST
    Processing of orders in various languages, 24 hours a day
  • HOTLINE
    HOTLINE
    SATISFIED CUSTOMERS
    Customer care – competent attention for every customer, from consultation and technical support to the handling of complaints

Customer Care – Inbound Call Center

Our inbound areas include all facets of professional customer care centers. Our multilingual inbound call center provides comprehensive customer services, or undertake individual processes, while maintaining your communication strategies. We accept incoming phone calls permanently, or on an overflow basis, and offer customized solutions for your customer support. Our call center customer services include:

Ordering service, complaints hotline, information hotline, 24 h attendance service, first level support / help desk

The success of outsourcing depends directly on the quality of the services provided. We make great investments in the quality of our customer care services. We use state-of-the-art quality management tools and we pay particular attention to the key elements at all levels in order to assure sustainable quality. It starts with the selection of employees and goes beyond the control level to the constant development of quality management.

Outsourcing of customer communication and services offers many advantages for all areas, and can be achieved at a great cost benefit while increasing productivity. Experienced and trained staff offer multilingual inbound services or extended service hours to increase customer benefits. Flexibility is another advantage: it ensures impeccable handling even during peaks or marketing campaigns.

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  1. Inbound Services

  2. Maximum Quality

  3. Competitive Advantages

Do you have any questions?