• HELP DESK
    HELP DESK
    AVAILABLE TO THE CUSTOMER AT ANY TIME
    Our call center offers help to your customers
  • ORDER TAKING
    ORDER TAKING
    NO CUSTOMER WILL BE LOST
    Processing of orders in various languages, 24 hours a day
  • HOTLINE
    HOTLINE
    SATISFIED CUSTOMERS
    Customer care – competent attention for every customer, from consultation and technical support to the handling of complaints

Help Desk / 24h Hotline Service

Our call center can provide first-level support. Our help desk services support your customers in solving various issues and technical problems, offering advice for the use of products, software and hardware, and for answering questions concerning orders and delivery status. Our help desk agents are available 24/7. Certain cases can be processed directly and urgent cases can be forwarded to your duty employees.

Access to your management system helps our call center agents resolve all of your customers’ issues and problems. If your case calls for an expert, we can escalate it to your second-level support. Our call center processes inquiries over the phone, by email or via online tools through direct access to your systems. Our specially chosen and trained help desk agents provide cost-effective and professional service to your customers.

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  1. Help Desk Services

  2. Competent Agents

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